careers
Here at Cheetay.pk, people are at the heart of everything we do. Not only is our customer base our business lifeline, but as a company we view our talented team as our most valuable asset.  We are doing some exciting work in the e-commerce world at the moment and are on our way to expand into other verticals, build more categories and disrupt more industries.

Do you have the creativity, speed and the tenacity it takes to be a Cheetah? We’d love to have you! Send us your resumes at jobs@cheetay.pk, with the Job ID in the subject line, and we’ll hit you up.
job chahiye?
Writer
Lahore | Full-time
We are looking for a Writer for our CheetayPOP Team.

Responsibilities:

  • Possess commercial awareness
  • Write and rewrite scripts as needed
  • Write or adapt a story into a script
  • Write smart, sparkling, on-strategy copy
  • Bring ideas to life in copy for a wide range of media (Video, Digital, Print, Experiential, Branded Content, Social)
  • Research background material
  • Come up with themes and creative ideas in tandem with the CheetayPOP team
  • Develop and research ideas for live screenplays
  • Create an initial framework, or treatment, for live shows
  • Weave together visual elements in scenes with plot and dialogue
  • Work with producers and directors to edit and adjust the script as needed

Requirements:

  • 2-3 years of relevant writing experience
  • Strong portfolio that showcases big ideas and persuasive script writing skills
  • Demonstrated excellence in both short-form and long-form writing
  • Scriptwriting experience
  • Capacity to work on multiple writing projects simultaneously
  • Ability to tailor their writing style to suit the target audience
  • Bachelor’s degree or equivalent experience
Read more
Head of Merchandising
Lahore | Full-time
We are looking for someone responsible for managing the onsite merchandising of Cheetay Groceries. The Head of Merchandising will manage a team of Category leads, Merchandisers, Inventory Managers and Pricing Leads to deliver our merchandising and product assortment strategy.

If you are someone who can think big with a deep curiosity about how things work and a passion for creating a world class shopping experience for our customers, then we should talk. We want to delight our customers by offering a simple, smart and inspiring experience through our apps while removing any hesitation to shop at Cheetay.

Responsibilities:

  • Drive commercially beneficial customer purchasing behavior using the range of merchandising levers available.
  • Manage the quality, timeliness, and accuracy of all onsite product merchandising including product details, images, search experience, navigation and events.
  • Mentor and manage the merchandising team to increase the level of knowledge and productivity within the team to drive results.
  • Drive innovation and provide inspiration for our customers by continually thinking of new ways to shop that drive conversion and sales.
  • Liaise with the cross-functional teams to scope and interpret analysis for merchandising activity.
  • Develop positive and close working relationships with the buying, marketing, product and creative & branding teams.
  • Provide a service to the rest of the teams; streamlining processes and guidelines to drive efficiency.
  • Evaluate and react to competitors merchandising and marketing initiatives promptly.
  • Formulate and rollout a pricing strategy inline with the direction set by the management.
  • Own the revenue, inventory turnover, profitability and product assortment for the grocery vertical.

Skills and Experience:

  • Retail experience from the grocery (on-line is preferable).
  • Proven experience of managing teams, setting objectives and developing individual and team performance.
  • IT Skills – Strong level of computer literacy with good Microsoft Office skills (especially Excel) and Microsoft Dynamics.

Competencies:

  • Customer Centric - passionate about delivering customer delight and driving customer loyalty.
  • Team working – able to work collaboratively with a wide range of departments and specialists, tailoring their approach to get the best out of those working relationships.
  • Leadership & People Management – able to set a clear direction and build strong teams that deliver results and achieve personal growth.
  • Results orientated – Proactive and focused on delivery of successful outcomes for the team.
  • Bases decisions on solid rationale supported by data and insights, takes ownership of issues and decisions.
  • Planning & Organisation - able to multitask, creating clear and realistic plans and adapting in line with needs of the business and prioritising accordingly.
  • Analytical Skills – uses data and insights to make decisions and identify gaps / opportunities within Merchandising & Product.
  • Communication – able to clearly communicate at all levels (both verbally and in writing) across the organisation, recognising individual styles and adapting accordingly. Ensuring stakeholders are well informed.
  • Demonstrates Cheetay values.
Read more
Head of Warehouse Operations & Growth
Lahore | Full-time
We are looking for someone to head our warehousing operations and growth for Cheetay Groceries. The Head of warehouse operations and growth will be responsible for the operational efficiency and quality of delivery along with the nationwide expansion plan to meet our commercial needs.

If you are someone who can think big with a deep curiosity about how things work and a passion for creating a world class shopping experience for our customers, then we should talk. We want to delight our customers by offering a simple, smart and inspiring experience through our apps while removing any hesitation to shop at Cheetay.

Responsibilities:

  • Drive warehouse and logistics operational efficiency for inbound, outbound and dispatch operations for the grocery vertical.
  • Take ownership of the quality of products at each stage while following the best global practices.
  • Responsible for the launching a warehouse from location identification to a comprehensive end to end rollout.
  • Manage the quality, timeliness, and accuracy of all inventory items across the board.
  • Mentor and manage the team to increase the level of knowledge and productivity within the team to drive results.
  • Recruitment and workforce management to meet the expansion needs without compromising on quality.
  • Drive innovation and continually think of new ways to improve efficiency, cost and growth to boost grocery performance.
  • Liaise with the cross-functional teams to scope and interpret analysis for improving grocery operations.
  • Develop positive and close working relationships with the merchandising, product and logistics teams.
  • Own the delivery time, inventory turnover & accuracy, service level, customer satisfaction and successful deliveries.

Skills and Experience:

  • Warehouse operations experience (FMCG is preferable).
  • Proven experience of managing teams, setting objectives and developing individual and team performance.
  • IT Skills – Strong level of computer literacy with good Microsoft Office skills (especially Excel) and Microsoft Dynamics.

Competencies:

  • Customer Centric - passionate about delivering customer delight and driving customer loyalty.
  • Team working – able to work collaboratively with a wide range of departments and specialists, tailoring their approach to get the best out of those working relationships.
  • Leadership & People Management – able to set a clear direction and build strong teams that deliver results and achieve personal growth.
  • Results orientated – Proactive and focused on delivery of successful outcomes for the team.
  • Bases decisions on solid rationale supported by data and insights, takes ownership of issues and decisions.
  • Planning & Organization - able to multitask, creating clear and realistic plans and adapting in line with needs of the business and prioritizing accordingly.
  • Analytical Skills – uses data and insights to make decisions and identify gaps / opportunities within Merchandising & Product.
  • Communication – able to clearly communicate at all levels (both verbally and in writing) across the organization, recognizing individual styles and adapting accordingly. Ensuring stakeholders are well informed.
  • Demonstrates Cheetay values.
Read more
Principal Product Manager
Lahore | Full-time
We are looking for an experienced Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the Cheetay’s vision and strategy.

Responsibilities:

  • Responsible for innovation and end-to-end launch of products.
  • Collaborates with partners and customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
  • Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and category teams.
  • Turns data insights into products with actionable outcomes to the ultimate customer.
  • Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
  • Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
  • Develops, owns, and executes product roadmap.
  • Works with user-focused departments to define the self-service user experience, support, and monitoring for customers.
  • Partners with sales departments to define the user experience for internal Cheetay users, including content, operations, support and monitoring.
  • Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
  • Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
  • Leads the product functional design process based on an intimate knowledge of the users and technology.
  • Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.
  • Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.

Requirements:

  • Bachelor’s degree and 5+ years of product or project development experience
  • At least 1 year of experience in Product Management and/or Product Development
  • Proven track record of delivering data driven products or solutions with a customer-first mindset
  • Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles
  • Experience with logistics, delivery, or e-commerce related products would be a bonus.
  • Balance of technical knowledge and business acumen
  • Customer first, data-driven mindset
  • Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
  • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
  • High degree of organization, individual initiative, and personal accountability
Read more
Logistics Performance Lead - Budgeting and Cost
Karachi | Full-time
We are looking for a Logistics Performance Lead - Budgeting and Cost.

Responsibilities:

  • Manage weekly costing and budget as per target
  • Work with the tech team and support departments for leakages and recoveries from the fleet.
  • Develop requirements to automate recording of logistics costs/budget, such as creating a Rider Management system that maintains details for each rider, equipment assignment, equipment cost recovery
  • Identify fraudulent behavior on different parameters of the business
  • Setup policies and procedures for controlling fraudulent activities
  • Develop processes for controlling failed orders and cash deposits from fleet

Requirements:

  • Bachelor's Degree
  • 3+ years of relevant experience
  • Proficiency in Excel
  • Preferred proficiency in SQL and Tableau
  • Strong problem-solving and analytical skills
  • Strong communication and presentation skills
  • Ability to work collaboratively with multiple stakeholders, with sensitivity and discretion
  • Ability to handle multiple projects at the same time
Read more
Logistics Performance Lead - Fleet Management
Karachi | Full-time
We are looking for a Logistics Performance Lead - Fleet Management.

Responsibilities:

  • Improve supply health by identifying gaps in hiring effectiveness, new hire performance.
  • Create systems/process/tech developments to control and improve performance
  • Improve fleet health by identifying gaps in performance such as late logins, acceptance rates, on time rates, churn rates, reassignment rates, and average rider salary.
  • Create systems/process/tech developments to control and improve performance
  • Identify causes for rider churn via data and suggest ways to control the churn
  • Ensure the availability of riders as per the demand nationwide
  • Control the rider compliance via tech and support departments

Requirements:

  • Bachelor's Degree
  • 3+ years of relevant experience
  • Proficiency in Excel
  • Preferred proficiency in SQL and Tableau
  • Strong problem-solving and analytical skills
  • Strong communication and presentation skills
  • Ability to work collaboratively with multiple stakeholders, with sensitivity and discretion
  • Ability to handle multiple projects at the same time
Read more
Logistics Performance Lead - Ops & Planning
Lahore | Full-time
We are looking for a Logistics Performance Lead - Ops & Planning.

Responsibilities:

  • Responsible for efficient staffing for the business as per the demand and marketing plan
  • Set targets to drive the utilization of fleet city by city and nationwide
  • Identify the areas of improvements further in delivery times for excellent customer experience
  • Closely work with support departments related to fleet bonus and compensation plans
  • Setup the policies and procedures for logistics activities
  • Create models to guide the markets, cities and base camp to achieve goals. Define the metrics we need to drive to achieve the goals
  • Work closely with the management teams in basecamp and mountain peaks for planning, setting targets & budgets, and influencing performance

Requirements:

  • Bachelor's Degree
  • 3+ years of relevant experience
  • Proficiency in Excel
  • Preferred proficiency in SQL and Tableau
  • Strong problem-solving and analytical skills
  • Strong communication and presentation skills
  • Ability to work collaboratively with multiple stakeholders, with sensitivity and discretion
  • Ability to handle multiple projects at the same time
Read more
Lead - Engagement and Channel
Lahore | Full-time
We are looking for a Lead - Engagement and Channel.

Responsibilities:

  • Responsible for lead generation offline and online via different channels
  • Analyze the conversion, cost and retention through channels leads generated
  • Optimize the recruitment cost maximum
  • Setup recruitment channels offline via partnerships and collaborations
  • Setup employment branding online and offline both

Requirements:

  • Bachelors Degree
  • Minimum 2 years of experience
  • Be immersed and knowledgeable in design culture, current and past
  • An open, positive and collaborative communication style
  • A solutions-oriented mentality
  • Genuine ability to collaborate and contribute to a team effort but also to work
  • independently to deliver on individual responsibilities
  • Ability to work quickly and efficiently under pressure
  • Ability to handle multiple projects at the same time
Read more
Data Engineer
Lahore | Full-time
We are currently looking for an energetic individual to join our Reporting Department in Lahore.

Responsibilities:

  • Develop, construct, test and maintain data warehouse architectures.
  • Align architecture with business requirements
  • Data acquisition
  • Assemble large, complex data sets that meet functional / non-functional business requirements.
  • Prepare data for predictive and prescriptive modeling.
  • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS technologies.
  • Identify ways to improve data warehouse and ETL processes
  • Conduct Dashboard for business questions.
  • Deliver updates to stakeholders based on analytics
  • Daily Stand-Up

Requirements:

  • Bachelors or master’s degree in computer science.
  • 2-3 years of experience in relevant field. (Experience in Redshift will be great to have).
  • Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
  • Practical experience using ETL tool (SSIS, AWS glue or other).
  • Should have worked on Python / AWS Lambda.
  • Excellent communication skills
Read more
Manager – Quality Assurance
Lahore | Full-time
We are looking for a Manager – Quality Assurance.

Responsibilities:

  • Ensures agent results and complete productivity (PEP) plan by scheduling and assigning tasks to employees; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; coaching, counselling, and disciplining agents and leads; reporting results of the processing flow
  • Maintains staff by recruiting, selecting, orienting and training employees and developing personal growth opportunities
  • Maintains workflow by monitoring steps of the process; setting processing variables; observing control points; monitoring personnel and resources; developing reporting procedures in Excel; initiating and fostering a spirit of cooperation within and between departments
  • Communicates results by compiling, initiating, sorting and analyzing agent performance records and data.
  • Responsible for the command center process. Utilizes quantitative tools, agent scoring metrics, satisfaction rate scoring etc.

Requirements:

  • A minimum of 4+ years experience in quality assurance, process or experience design or a related field especially in customer service/call centre industry. At least 2-3 years in call centre.
  • Extensive knowledge of BPO and Call Centre setup.
  • Advanced knowledge in generating process documentation including complex scenarios
  • User journey mapping experience and ability to identify loopholes.
Read more
Operations Analyst
Lahore | Full-time
We are looking for a Operations Analyst.

Responsibilities:

  • Responsible for efficient staffing for the business as per the demand and marketing plan
  • Set targets to drive the utilization of agents with respect to amazing service levels
  • Identify the areas of improvements further in-service levels for excellent customer/rider and vendor experience
  • Closely work with support departments related to team bonus and compensation plans
  • Setup the policies and procedures for WFM
  • Create models to guide the logistics team planning team and define the metrics need to drive to achieve the goals
  • Work closely with the management teams in basecamp and mountain peaks for planning, setting targets & budgets, and influencing performance.

Requirements:

  • Bachelor's degree in engineering / business administration with 4+ years experience
  • Proficiency in Excel, SQL, statistics
  • Proficiency in building excel models, spreadsheets, Tableau dashboards
  • Strong problem-solving and analytical skills
  • Strong aptitude with numbers
  • Strong communication and presentation skills
Read more
Lead Trainer
Lahore | Full-time
We are looking for a Lead Trainer.

Responsibilities:

  • Arrange training for agents/leads helping them in making better service levels
  • Work closely with QA team to give refresher to the team
  • New recruited agents training and development program to introduce
  • Introduce digital trainer mechanism for ease of everyone within command center

Requirements:

  • A minimum of 2-4 years ’ experience in quality assurance, process or experience design or a related field especially in customer service/call centre industry. At least 2-3 years in call centre.
  • Extensive knowledge of BPO and call centre setup.
  • Advanced knowledge in generating process documentation including complex scenarios
  • Good communication skills
Read more
Lead – Quality Assurance
Lahore | Full-time
We are looking for a Lead – Quality Assurance.

Responsibilities:

  • Responsible for looking detailed individual agent performance and suggest areas of improvement via tech and support departments.
  • Redirect the underperformers to trainers and help them increasing their productivity
  • Responsible for maintaining and increasing quality of services to vendors, customers and riders

Requirements:

  • A minimum of 2-4 years experience in quality assurance, process or a related field especially in customer service/call centre industry. At least 2-3 years in call centre.
  • Extensive knowledge of BPO and Call centre setup.
  • Advanced knowledge in generating process documentation including complex scenarios
  • Good communication and presentation skills.
Read more
Processes Lead
Lahore | Full-time
We are looking for a Processes Lead.

Responsibilities:

  • Check regularly the inefficiencies of processes occurring in performing job to agent
  • Continuously update the process and status as per new tech releases and arrange team training
  • Review with analyst team metrics AHT, response time, contact ratio of individual processes
  • Develop processes for controlling failed orders from fleet

Requirements:

  • A minimum of 2-4 years ’ experience in quality assurance, process or experience design or a related field especially in customer service/call centre industry. At least 2-3 years in call centre.
  • Extensive knowledge of BPO and Call centre setup.
  • Advanced knowledge in generating process documentation including complex scenarios
Read more
Lead – Inbound / Outbound
Lahore | Full-time
We are looking for a Lead – Inbound / Outbound.

Responsibilities:

  • Supervise the floor shift wise and drive the service levels efficiencies.
  • Mange the agent shifts, occupancies and productivity
  • Meet the SLA’s as per the target’s defined
  • Highlight any abnormality in the current situation to the relevant stake holders of the business

Requirements:

  • At least of 2-4 years of customer services setup experience and preference shall be given to those having experience as Call Centre lead or similar supervisory position
  • Experience in customer services/experience
  • Working knowledge of MS Office
  • Tech savvy with knowledge of telephone equipment and relevant computer programs
  • Knowledge of performance evaluation procedures
  • Outstanding communication and negotiation abilities
  • Strong verbal and written communication
  • Ability to work under pressure
  • A result oriented approach
  • Interpersonal skills
Read more
Graphic Designer
Lahore | Full-time
We are looking for a Graphic Designer for our Brands and Communication team.

Responsibilities:

  • Design digital materials including but not limited to posts, UI, banners, email templates, blogs, newsletters, and social media campaigns.
  • Design print collateral including billboards, flyers, posters, and other corporate collateral.
  • Assist in ideation and production of advertisements.
  • Design environmental graphics for career fairs, festivals etc.
  • Support the global team with design of decks, PowerPoint templates and proposal templates.
  • Collaborate ongoing development of Cheetay’s brand identity for national consistency.
  • Design and execute creative ideas developed by self, as well as others on the team, as required for any media, ensuring the delivery of on-brand content.
  • Collaborate closely with various departments, peers and management to produce top-notch designs.
  • Fully embrace, understand and bring to life disruptive best-in-class memorable digital content on all social platforms.

Requirements:

  • 2+ years of professional design experience.
  • Have strong design skills with extreme attention to detail.
  • Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), PowerPoint.
  • Ability to prioritize, multitask and manage work independently to adhere to critical project timelines in a fast paced environment.
  • Must have a strong portfolio.
  • A degree in Graphic Design.
Read more
National Fleet Manager
Karachi | Full-time
We are looking for a great National Fleet Manager.

Responsibilities:

  • Responsible for after onboarding fleet management and services
  • Ensure the daily availability of fleet nationwide as per the weekly forecasting
  • Setup compliance and control mechanism in the business online and offline both
  • Provide excellent service levels to the fleet and resolve their queries effectively
  • Work closely with support department to reduce the churn and increase recoveries

Requirements:

  • Be immersed and knowledgeable in design culture, current and past
  • An open, positive and collaborative communication style
  • A solutions-oriented mentality
  • Genuine ability to collaborate and contribute to a team effort but also to work independently to deliver on individual responsibilities
  • Ability to work quickly and efficiently under pressure
  • Ability to handle multiple projects at the same time
Read more
Software Engineer (React JS)
Lahore | Full-time
We are looking for a great JavaScript developer who is proficient with React.js.

Responsibilities:

  • Your primary focus will be on developing user interface components and implementing those following well-known React.js workflows (such as Flux or Redux).
  • You will ensure that these components and the overall application are robust and easy to maintain.
  • You will coordinate with the rest of the team working on different layers of the infrastructure.
  • Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
  • Developing new user-facing features using React.js.
  • Building reusable components and front-end libraries for future use.
  • Translating designs and wireframes into high quality code.
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
  • Participate in the full software development life cycle (SDLC) including analysis, design, development, quality assurance, and testing, and debugging.
  • Develop, design, implement and integrate new applications while providing support and continual development and maintenance of existing applications.
  • Participate in daily stand-ups, and collaborate with Development team members and Product Management.
  • Identify software performance issues and creatively work to problem solve.
  • Implement coding best practices and maintain good code organization.

Requirements:

  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
  • Knowledge of CSS, SASS, HTML and front-end languages.
  • 2-3 years of experience in working with React
  • React Experience with Redux
  • Must be able to convert design into code (Familiarity with Adobe XD or Figma)
  • Experience of Unit Testing
  • Familiarity with RESTful APIs.
  • Experience with TypeScript is a plus.
  • Experience of GraphQL, MongoDB and MySQL is a plus.
  • Excellent troubleshooting skills
  • Ability to understand business requirements and translate them into technical requirements
  • Experience working in an agile-like environment
  • Organized, self-motivated and able to work under minimal supervision and within tight deadlines
Read more
Business Analyst
Lahore | Full-time
This role will be a hybrid between a data scientist and a cross-functional business analyst. We are looking for a self-starter with a proactive mindset who can understand the drivers behind a rapidly growing business across functions. Responsibilities will revolve around planning and reporting, predictive modelling and forecasting and analyzing large volumes of data to identify actionable insights. The ideal candidates should have strong technical skills and a solid knowledge of core business principles.

Responsibilities:

  • Work with data and information from a variety of sources: financial, marketing, operations, logistics, inventory, sales, customer service
  • Create reports and dashboards to track key metrics across functions
  • Analyze large volumes of data to create data driven insights that enable accurate decision-making
  • Undertake exploratory analysis projects to achieve a better understanding of business processes and discover opportunities for optimization
  • Implement data products that use machine learning algorithms and statistics: regression, clustering, predictive modelling, forecasting and decision analysis

Requirements:

  • Bachelor’s degree (Math, Stats, Business Analytics majors preferred)
  • Fresh to up to 1 year work experience in Business Intelligence or Data Science
  • Strong familiarity with Excel, SQL, Python and/ or R programming
  • Basic knowledge data analysis/ visualization tools such as Tableau or Power BI preferred
  • Strong problem-solving skills
  • Ability to work collaboratively with multiple stakeholders, with sensitivity and discretion
  • Excellent written and verbal communication and presentation skills
Read more
Android Developer
Lahore | Full-time
The position is responsible for the development of android applications and services used to deliver cutting edge experiences

Key Accountabilities:

  1. Primarily responsible for design and development of Android Applications
  2. Build backward compatible applications supporting tablets and mobile devices
  3. Collaborate closely with other developers, designers to define innovative UIs and optimized functionalities for mobile platforms
  4. Investigate, identify and resolve application issues and inefficiencies
  5. Develop and resolve compatibility issues between the wide range of Android versions and devices

Minimum Qualifications:

  • BS degree in Computer Sciences or a related field from well reputed local or a foreign university

Minimum Experience:

  • 3+ years of relevant experience

Job Specific Skills:

  • A strong understanding of Java, Android application development, Android application framework and Android Sdk
  • Knowledge of Android's common software design patterns and applications with high-performing cross device UI’s
  • Have one or more substantial Android apps that showcases your work
  • Experience in multi-threaded development on Android
  • A firm understanding of object-oriented design patterns and architecture
  • Experience with different API’s, SDLC and programming techniques
  • A strong understanding of data-structures and SQL
  • Experience with version control software especially git or other dvcs
  • Proficiency in Java, HTML, CSS and JavaScript in mobile applications

Behavioural Skills:

  • Strong Communicator both in verbal and written form
  • Strong communication, analytical and problem solving skills
  • Quick Learner
  • Passionate
  • Innovative
  • Dynamic
  • Interpersonal skills
Read more
Associate Product Manager
Lahore | Full-time
We are looking for an Associate Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the Cheetay’s vision and strategy.

Responsibilities:

  1. Responsible for innovation and end-to-end launch of products.
  2. Collaborates with partners and customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
  3. Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and category teams.
  4. Turns data insights into products with actionable outcomes to the ultimate customer.
  5. Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
  6. Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
  7. Develops, owns, and executes product roadmap.
  8. Works with user-focused departments to define the self-service user experience, support, and monitoring for customers.
  9. Partners with sales departments to define the user experience for internal Cheetay users, including content, operations, support and monitoring.
  10. Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
  11. Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
  12. Leads the product functional design process based on an intimate knowledge of the users and technology.
  13. Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.
  14. Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.

Requirements:

  • Bachelor’s degree and 1-2 years of product or project development experience
  • Experience in delivering data driven products or solutions with a customer-first mindset
  • Understanding of launching software or services in partnership with engineering teams and proficiency in prototyping, iterative development, understanding of Agile principles
  • Experience with logistics, delivery, or e-commerce related products would be a bonus.
  • Balance of technical knowledge and business acumen
  • Customer first, data-driven mindset
  • Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
  • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
  • High degree of organization, individual initiative, and personal accountability
Read more
iOS Developer
Lahore | Full-time
As an iOS developer you’ll work with engineering team to design and build the next generation mobile applications in a scalable manner.

Responsibilities:

  1. Design and build advanced, scalable applications for the iOS platform.
  2. Work with the product and design teams to understand end-user requirements and use cases and translate them pragmatic and effective technical solutions.
  3. Integrate with our backend services (JSON, XML, etc.) to make sure we are delivering a great mobile user experience that is super-fast for end users.
  4. Own end-to-end product modules/features from requirement to going live.
  5. Design and review code, troubleshoot and act as a consultant to team members on technical matters.
  6. Gather requirements by interacting directly with the end users and advocate delightful user experiences.
  7. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
  8. Unit-test code for robustness, including edge cases, usability, and general reliability.
  9. Use core animation to create engaging motion effects and intuitive interfaces.

Requirements:

  • Minimum Bachelor's Degree in Software Engineering, Computer Science, or equivalent.
  • 3+ of iOS application development, with extensive use of Swift, I/O, collections, algorithms and well-known application frameworks.
  • Strong understanding of interactive application development paradigm under iOS, memory management, file I/O, network programming, concurrency and multithreading.
  • Experience in iOS-specific application development and publishing iOS apps in the appstore.
  • Experience of working with ECommerce applications.
  • Experience of working with ride hailing apps would be a plus.
  • Good understanding of design patterns.
  • Good understanding of the full mobile development life cycle. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
  • Experience in working with third-party libraries and APIs.
  • Strong and innovative approach to problem solving and finding solutions. Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution.
  • Excellent communicator (written and verbal, formal and informal).
  • Ability to multi-task under pressure and work independently with minimal supervision.
  • Knowledge of Apple’s design principles and application interface guidelines.
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Python Developers
Lahore | Full-time
The position requires thorough knowledge in software development, best practices, build appropriate unit tests, build process including design patterns, coding standards, code reviews, source control management, continuous integration, and delivery. It also requires server side development using Python framework.

Responsibilities:

  1. Build new products and features through rapid build/measure/learn iterations
  2. Work collaboratively with Design Team, other Developers, and Product Team on high impact projects
  3. Understand user experience and strive to maintain a good experience when developing interfaces
  4. Turn user/customer needs into elegant, user centric designs

Requirements:

  • BS degree in Computer Sciences or a related field from well reputed local or a foreign university
  • 2-6 years of relevant experience as Python Developer

Minimum Experience:

  • Advanced proficiency in Python web framework preferably Django
  • Experience creating front end applications using HTML5, React, CSS and JavaScript
  • Thorough understanding of React.js and its core principles
  • Experience with RESTful Web Services (JSON)/ XMLCreating secure RESTful-based web services. Also, creating Restful API
  • Commercial experience with Python based analytics and machine learning libraries including Pandas, NumPy, SciPy and TensorFlow
  • Experience of data analysis through Jupyter notebooks and Plotly
  • MySQL understanding of data model and storage
  • Ability to design elegant API frameworks
  • Knowledge of design principals for multi-tenant applications
  • Familiarity with cloud deployments AWS will be an add on
  • Write code that is cross-platform and cross-device compatible
  • Proficient understanding of code versioning tools preferably GIT
  • Strong Communicator both in verbal and written form
  • Collaborative approach
  • Quick Learner
  • Passionate
  • Innovative
  • Dynamic
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UX Researcher
Lahore | Full-time
We're looking for UX Researcher, UX Research informs all aspects of the product life cycle, from product strategy and problem definition to iteration and evaluation. Our team’s focus is on defining and prioritizing problems. When the problem space is well-defined, testing solutions is more objective. We partner with product and design to test solutions early and often, ensuring better product-market fit.

As a UX Research Lead on the Cheetah team, you will have an impact on the thousands of rider’s experience throughout the lifecycle, from on-boarding, scheduling, and delivery to tracking earnings and ratings.

Responsibilities:

  1. Work with product managers, designers and other stakeholders to understand the pod’s research needs and create a research roadmap
  2. Design and execute a variety of research studies, including field studies, usability tests, concept tests, group discussions, etc.
  3. Synthesize findings into meaningful themes, turning them into actionable and impactful reports
  4. Generate insights that shape how product teams think, ranging from short-term to long-term product strategy
  5. Build a trusted partnership with product managers, designers and other stakeholders to influence the product roadmap to deliver on research insights
  6. Partner closely with marketing and analytics to develop a deeper understanding of our customers and surface opportunities to senior product leadership to inform the roadmap

Minimum Qualifications:

  • MA/MS in Human Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology or a related field.
  • 6+ years of experience in user research related to software and digital experiences.
  • 2+ years of experience of driving research and product roadmaps.

Required Competencies:

  • Familiarity with a wide variety of qualitative research methods such as: usability, 1:1 interviews, concept testing, ethnographic-style fieldwork, group discussions, card sorting, workshops, remote studies, etc.
  • Experience designing and summarizing surveys.
  • Excellent communication, presentation, and writing skills.
  • A proven track record of successful partnership with product managers, designers, analytics, engineers, and other business partners.
  • Ability to work independently and take initiative to solve problem.
  • Visual communication skills.
  • Successful experience coordinating complex cross-functional processes.
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Senior Product Designer
Lahore | Full-time
We're looking for Senior Product Designer to create world-class user experience on all marketplace fronts. Design plays an important role, providing critical thought partnership in cross-functional product development. This position will help shape the design culture and process from the ground up and get to drive big and meaningful design problems.

Responsibilities:

  1. Actively practice and evangelize customer-centric thinking.
  2. Own and drive design problems from ideation through to execution
  3. Build relationships and collaborate with cross-functional teams such as UX Research, Product Management, Engineering, Business Analytics, Operations and Marketing
  4. Deeply understand business goals and challenge its requirements as necessary
  5. Use quantitative data and qualitative feedback to inform the design decisions iteratively
  6. Contextualize the holistic impact of your design in the dynamic ecosystem of the three-sided marketplace
  7. Create user scenarios, user journey, wireframes, UI designs and prototypes throughout the full cycle of the product development process
  8. Deliver high-fidelity assets and specs ready for engineering
  9. Work with Design Infrastructure team to conform with the latest design system and contribute to its continuous innovation.

Minimum Qualifications:

  • Graduate or Post Graduate.
  • 4+ years of experience as a product / UX designer in a relevant industry.

Requirements:

  • You love fast-paced startup environment.
  • You are a generalist who can drive the design process end to end.
  • You are detail-oriented while being able to see the big picture.
  • You make a great partner with the cross-functional teams.
  • You are an excellent storyteller and communicator.
  • You exude a can-do attitude and enthusiasm.
  • You are self-aware and humble.
  • Strong portfolio showcasing the problem solving skill and high design caliber; you MUST provide a link to your portfolio to be considered for this role.
  • Fluency in the latest product design trend, tools and technology cross platform.
  • Prior design experience in local, commerce, and logistics industry is a big plus.
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Supply Lead
Rawalpindi | Full-time
We are looking for candidates having the ability to lead a team with exceptional communication and leadership skills. Those who are passionate, good with their leadership skills and are liked to be challenged can apply for the position.

Responsibilities:

  1. Responsible for making strategies and policies.
  2. Communications, planning, managing fleet and its growth.
  3. Lead team working on hiring and sustainability of riders.
  4. Responsible for entire city supply operation.
  5. Preparation of performance reports.
  6. To manage programs for rider acquisition and retention.
  7. Training programs for the riders.
  8. To resolve department and rider issues.

Requirements:

  • Minimum Graduate or preferably Post Graduate
  • At least 3 - 4 year of relevant field work experience is required.
  • Fluent in both English and Urdu
  • Must be self-driven, organized and reliable
  • Leadership skills
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Supply Associate
Lahore, Peshawar | Full-time
We are looking for candidates having the ability to built a team with exceptional communication and leadership skills. Those who are passionate, good with their administrative skills and are liked to be challenged can apply for the position.

Responsibilities:

  1. To handle recruitment of riders in the city
  2. Training of the riders.
  3. Lead a team of riders.
  4. To resolve rider queries.
  5. Optimizing and overseeing delivery operations to ensure efficiency
  6. Ensure availability of riders accordingly
  7. Maintain riders data, their activity report that must be accurate, well organized, and up-to-date

Requirements:

  • Minimum Graduate or preferably Post Graduate
  • At least 2 year of relevant field work experience is required
  • Fluent in both English and Urdu
  • Must be self-driven, organized and reliable
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