careers
Here at Cheetay.pk, people are at the heart of everything we do. Not only is our customer base our business lifeline, but as a company we view our talented team as our most valuable asset.  We are doing some exciting work in the e-commerce world at the moment and are on our way to expand into other verticals, build more categories and disrupt more industries.

Do you have the creativity, speed and the tenacity it takes to be a Cheetah? We’d love to have you! Send us your resumes at jobs@cheetay.pk, with the Job ID in the subject line, and we’ll hit you up.
job chahiye?
Lead – Fleet Compliance and Control
Lahore | Full-time
We are looking for a Lead – Fleet Compliance and Control.

Responsibilities:

  • Responsible for fleet compliance and regular training based on the fleet performance
  • Direct management of Cheetay police and freelance agents
  • Setup process and policies to make fleet compliant
  • Work closely on regular complains and checks of the business

Requirements:

  • Bachelors Degree
  • 3-4 years of experience
  • Be immersed and knowledgeable in design culture, current and past
  • An open, positive and collaborative communication style
  • A solutions-oriented mentality
  • Genuine ability to collaborate and contribute to a team effort but also to work independently to deliver on individual responsibilities
  • Ability to work quickly and efficiently under pressure
  • Ability to handle multiple projects at the same time
Read more
Lead - Engagement and Channel
Lahore | Full-time
We are looking for a Lead - Engagement and Channel.

Responsibilities:

  • Responsible for lead generation offline and online via different channels
  • Analyze the conversion, cost and retention through channels leads generated
  • Optimize the recruitment cost maximum
  • Setup recruitment channels offline via partnerships and collaborations
  • Setup employment branding online and offline both

Requirements:

  • Bachelors Degree
  • Minimum 2 years of experience
  • Be immersed and knowledgeable in design culture, current and past
  • An open, positive and collaborative communication style
  • A solutions-oriented mentality
  • Genuine ability to collaborate and contribute to a team effort but also to work
  • independently to deliver on individual responsibilities
  • Ability to work quickly and efficiently under pressure
  • Ability to handle multiple projects at the same time
Read more
Regional Supply Manager
Islamabad, Rawalpindi, Multan | Full-time
We are looking for a Regional Supply Manager for our Logistics Department in Isb/Rwp or Multan

Responsibilities:

  • Responsible for their cluster cities day to day hiring and availability of equipments
  • Meet the supply growth target and analyze the supply performance of their cities
  • Responsible for fleet documentation, fleet branding and early retention of riders
  • Work with recovery managers and help in recoveries from fleet
  • Closely monitor the team performance and freelancers’ inductions

Requirements:

  • Bachelors Degree
  • 3-4 years of experience
  • Be immersed and knowledgeable in design culture, current and past
  • An open, positive and collaborative communication style
  • A solutions-oriented mentality
  • Genuine ability to collaborate and contribute to a team effort but also to work
  • independently to deliver on individual responsibilities
  • Ability to work quickly and efficiently under pressure
  • Ability to handle multiple projects at the same time
Read more
Data Engineer
Lahore | Full-time
We are currently looking for an energetic individual to join our Reporting Department in Lahore.

Responsibilities:

  • Develop, construct, test and maintain data warehouse architectures.
  • Align architecture with business requirements
  • Data acquisition
  • Assemble large, complex data sets that meet functional / non-functional business requirements.
  • Prepare data for predictive and prescriptive modeling.
  • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS technologies.
  • Identify ways to improve data warehouse and ETL processes
  • Conduct Dashboard for business questions.
  • Deliver updates to stakeholders based on analytics
  • Daily Stand-Up

Requirements:

  • Bachelors or master’s degree in computer science.
  • 2-3 years of experience in relevant field. (Experience in Redshift will be great to have).
  • Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
  • Practical experience using ETL tool (SSIS, AWS glue or other).
  • Should have worked on Python / AWS Lambda.
  • Excellent communication skills
Read more
Head of Operations - Command Center
Lahore | Full-time
We are looking for a Head of Operations - Command Center.

Responsibilities:

  • Lead the Business, Product and Customer Care in defining, building and enhancing the development efforts across all categories.
  • Design, Build & Run initiatives for critical Care Services
  • Identify opportunities for setting up Care support services across company beyond issue handling
  • Set up services with clear process, operating model and tools
  • Develop & Execute Short- & Long-Term Care Strategy
  • Develop and support in managing the roadmap for Command Center function
  • Support strategic initiatives through strong program management
  • Engage the local commercial, marketing, traffic operations, marketplace place operations teams to define, build the processes for business efficiency.
  • Collaborate with operations and customer service teams to ensure all fulfillment and logistics aspects of the business.
  • Derive succinct findings, develop strategic insights, and persuasively communicate those findings and perspectives from stakeholder engagements to Product and Business teams to drive growth
  • End to End project ownership of new business launches across the company
  • Keep a close eye on all KPIs and ensure proactive measures are taken for improvement
  • Send standardize monthly reports send to the management team on the progress of the performance of all key KPIs + next months plan

Requirements:

  • A minimum of 5-7 years ’ experience in quality assurance, process or experience design or a related field especially in customer service/call centre industry. At least 2-3 years in call centre.
  • Extensive knowledge of Customer Services and Call Centre setup.
  • Advanced knowledge in generating process documentation including complex scenarios
  • Experience of creating use cases and managing focus groups and workshops.
  • User journey mapping experience and ability to identify loopholes.
  • Customer centric mindset and data driven.
  • Exceptional communication and presentation skills.
  • Proven record of creating and delivering successful business strategies with the ability to switch between tactical and strategic initiatives. Previous successful experience in the Classifieds industry would be an undeniable plus.
  • Effective team leader and individual contributor with strong teaming skills and willingness to share knowledge
Read more
Manager – Quality Assurance
Lahore | Full-time
We are looking for a Manager – Quality Assurance.

Responsibilities:

  • Ensures agent results and complete productivity (PEP) plan by scheduling and assigning tasks to employees; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; coaching, counselling, and disciplining agents and leads; reporting results of the processing flow
  • Maintains staff by recruiting, selecting, orienting and training employees and developing personal growth opportunities
  • Maintains workflow by monitoring steps of the process; setting processing variables; observing control points; monitoring personnel and resources; developing reporting procedures in Excel; initiating and fostering a spirit of cooperation within and between departments
  • Communicates results by compiling, initiating, sorting and analyzing agent performance records and data.
  • Responsible for the command center process. Utilizes quantitative tools, agent scoring metrics, satisfaction rate scoring etc.

Requirements:

  • A minimum of 4+ years experience in quality assurance, process or experience design or a related field especially in customer service/call centre industry. At least 2-3 years in call centre.
  • Extensive knowledge of BPO and Call Centre setup.
  • Advanced knowledge in generating process documentation including complex scenarios
  • User journey mapping experience and ability to identify loopholes.
Read more
Manager – Operations Command Center
Lahore | Full-time
We are looking for a Manager – Operations Command Center.

Responsibilities:

  • Ensure the excellent service levels from the operations team
  • Identify the areas of improvement where automation can help in making job/tasks easy for the people
  • Check with business loss team any fraud or abuse activity in the daily performance
  • Responsible for monitoring cell performance and team management
  • Work closely with the support department to arrange the agent availability, introduce rewards for agents, developing culture with in a department

Requirements:

  • A minimum of 5+ years experience in a related field
  • Extensive knowledge of BPO and Call centre setup
  • Good analytical skills
  • Good communication skills
Read more
Operations Analyst
Lahore | Full-time
We are looking for a Operations Analyst.

Responsibilities:

  • Responsible for efficient staffing for the business as per the demand and marketing plan
  • Set targets to drive the utilization of agents with respect to amazing service levels
  • Identify the areas of improvements further in-service levels for excellent customer/rider and vendor experience
  • Closely work with support departments related to team bonus and compensation plans
  • Setup the policies and procedures for WFM
  • Create models to guide the logistics team planning team and define the metrics need to drive to achieve the goals
  • Work closely with the management teams in basecamp and mountain peaks for planning, setting targets & budgets, and influencing performance.

Requirements:

  • Bachelor's degree in engineering / business administration with 4+ years experience
  • Proficiency in Excel, SQL, statistics
  • Proficiency in building excel models, spreadsheets, Tableau dashboards
  • Strong problem-solving and analytical skills
  • Strong aptitude with numbers
  • Strong communication and presentation skills
Read more
Lead Trainer
Lahore | Full-time
We are looking for a Lead Trainer.

Responsibilities:

  • Arrange training for agents/leads helping them in making better service levels
  • Work closely with QA team to give refresher to the team
  • New recruited agents training and development program to introduce
  • Introduce digital trainer mechanism for ease of everyone within command center

Requirements:

  • A minimum of 2-4 years ’ experience in quality assurance, process or experience design or a related field especially in customer service/call centre industry. At least 2-3 years in call centre.
  • Extensive knowledge of BPO and call centre setup.
  • Advanced knowledge in generating process documentation including complex scenarios
  • Good communication skills
Read more
Lead – Quality Assurance
Lahore | Full-time
We are looking for a Lead – Quality Assurance.

Responsibilities:

  • Responsible for looking detailed individual agent performance and suggest areas of improvement via tech and support departments.
  • Redirect the underperformers to trainers and help them increasing their productivity
  • Responsible for maintaining and increasing quality of services to vendors, customers and riders

Requirements:

  • A minimum of 2-4 years experience in quality assurance, process or a related field especially in customer service/call centre industry. At least 2-3 years in call centre.
  • Extensive knowledge of BPO and Call centre setup.
  • Advanced knowledge in generating process documentation including complex scenarios
  • Good communication and presentation skills.
Read more
Processes Lead
Lahore | Full-time
We are looking for a Processes Lead.

Responsibilities:

  • Check regularly the inefficiencies of processes occurring in performing job to agent
  • Continuously update the process and status as per new tech releases and arrange team training
  • Review with analyst team metrics AHT, response time, contact ratio of individual processes
  • Develop processes for controlling failed orders from fleet

Requirements:

  • A minimum of 2-4 years ’ experience in quality assurance, process or experience design or a related field especially in customer service/call centre industry. At least 2-3 years in call centre.
  • Extensive knowledge of BPO and Call centre setup.
  • Advanced knowledge in generating process documentation including complex scenarios
Read more
Lead – Inbound / Outbound
Lahore | Full-time
We are looking for a Lead – Inbound / Outbound.

Responsibilities:

  • Supervise the floor shift wise and drive the service levels efficiencies.
  • Mange the agent shifts, occupancies and productivity
  • Meet the SLA’s as per the target’s defined
  • Highlight any abnormality in the current situation to the relevant stake holders of the business

Requirements:

  • At least of 2-4 years of customer services setup experience and preference shall be given to those having experience as Call Centre lead or similar supervisory position
  • Experience in customer services/experience
  • Working knowledge of MS Office
  • Tech savvy with knowledge of telephone equipment and relevant computer programs
  • Knowledge of performance evaluation procedures
  • Outstanding communication and negotiation abilities
  • Strong verbal and written communication
  • Ability to work under pressure
  • A result oriented approach
  • Interpersonal skills
Read more
Retention Associate
Lahore | Full-time
Retention Associate is responsible to provide analytical and data driven solutions to the problem of customer retention through a systematic thought process and must have conceptual understanding of learning methods. The job holder is responsible to have keen eye for detail and should be able to identify the right solution for a given business problem.

Responsibilities:

  • Create, manage, and optimize customer retention campaigns across multiple digital platforms such as email, display, social media, native, search and more.
  • Collaborate/coordinate with cross-functional teams including content, creative and development to craft new content for landing pages used for advertising campaigns.
  • Own all aspects of campaign set up, optimization, troubleshooting, and reporting, with a sustained focus on efficiency and scalability
  • Own tracking mechanisms (i.e. vanity URLs, UTMs, tagging, etc.) end-to-end, working closely with Engineering and Strategic Analytics in-house
  • Work against Key retention KPIs and manage targets as well as expectations
  • Work closely with customer profiling teams to figure out and crack customer journeys
  • Analyze campaign data and develop tactics and strategies to continuously scale spend and improve conversion performance and efficiencies.
  • Capitalize on untapped opportunities such as niche sites and networks highly relevant to our products that might otherwise be overlooked.
  • Identify, research, evaluate media market trends, media supply availability, new markets and competitive activity.

Requirements:

  • Graduate or Post Graduate with minimum 1 year of experience
  • Proven track record of retaining paid media accounts and success in growing and scaling campaign budgets in current/previous efforts.
  • Proven track record of customer journeys, buying cycle and retention funnels.
  • Prior experience with CRM tools.
  • Experience analyzing and reporting on digital media accounts and campaign trends in your current or previous role
  • A comprehensive understanding of Google Ads, Facebook's and IG ad auction, general advertising ecosystem, best practices, bid and optimization strategies, and campaign objectives
  • Strong understanding of Google Analytics from an e-commerce view. MS Office Suite & Google Drive
  • Effective time management and sense of urgency.
  • Collaborate effectively in a team environment.
  • Hand on experience with Programmatic Advertising is a plus.
  • Google Ads Certified and Facebook Blue Print Certified is a plus.
Read more
Acquisition Associate
Lahore | Full-time
Acquisition associate is responsible to provide analytical and data driven solutions to problem of acquiring customers and scaling the business through a systematic thought process and must have conceptual understanding of learning methods. The job holder is responsible to have keen eye for detail and should be able to identify the right solution for a given business problem.

Responsibilities:

  • Create, manage, and optimize customer acquisition related paid media campaigns across multiple digital platforms such as email, display, social media, native, search and more.
  • Own all aspects of campaign set up, optimization, troubleshooting, and reporting, with a sustained focus on efficiency and scalability
  • Own tracking mechanisms (i.e. vanity URLs, UTMs, tagging, etc.) end-to-end, working closely with Engineering and Strategic Analytics in-house
  • Analyze campaign data and develop tactics and strategies to continuously scale spend and improve conversion performance and efficiencies.
  • Research, identify and evaluate new direct website, network publishers and partners to buy advertising from on CPM, CPC and CPA pricing structures to continuously increase sales.
  • Capitalize on untapped opportunities such as niche sites and networks highly relevant to our products that might otherwise be overlooked.
  • Identify, research, evaluate media market trends, media supply availability, new markets and competitive activity.

Requirements:

  • Graduate or Post Graduate.
  • 2+ years of related work in media planning, buying, and analysis, ideally, with Google Ads, Facebook/IG, Twitter, Snapchat campaigns.
  • Proven track record of retaining paid media accounts and success in growing and scaling campaign budgets in current/previous efforts.
  • Experience analyzing and reporting on digital media accounts and campaign trends in your current or previous role
  • A comprehensive understanding of Google Ads, Facebook's and IG ad auction, general advertising ecosystem, best practices, bid and optimization strategies, and campaign objectives
  • Strong understanding of Google Analytics from an e-commerce view. MS Office Suite & Google Drive
  • Effective time management and sense of urgency.
  • Collaborate effectively in a team environment.
  • Hand on experience with Programmatic Advertising is a plus.
  • Google Ads Certified and Facebook Blue Print Certified is a plus.
Read more
Graphic Designer
Lahore | Full-time
We are looking for a Graphic Designer for our Brands and Communication team.

Responsibilities:

  • Design digital materials including but not limited to posts, UI, banners, email templates, blogs, newsletters, and social media campaigns.
  • Design print collateral including billboards, flyers, posters, and other corporate collateral.
  • Assist in ideation and production of advertisements.
  • Design environmental graphics for career fairs, festivals etc.
  • Support the global team with design of decks, PowerPoint templates and proposal templates.
  • Collaborate ongoing development of Cheetay’s brand identity for national consistency.
  • Design and execute creative ideas developed by self, as well as others on the team, as required for any media, ensuring the delivery of on-brand content.
  • Collaborate closely with various departments, peers and management to produce top-notch designs.
  • Fully embrace, understand and bring to life disruptive best-in-class memorable digital content on all social platforms.

Requirements:

  • 2+ years of professional design experience.
  • Have strong design skills with extreme attention to detail.
  • Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), PowerPoint.
  • Ability to prioritize, multitask and manage work independently to adhere to critical project timelines in a fast paced environment.
  • Must have a strong portfolio.
  • A degree in Graphic Design.
Read more
National Fleet Manager
Lahore | Full-time
We are looking for a great National Fleet Manager.

Responsibilities:

  • Responsible for after onboarding fleet management and services
  • Ensure the daily availability of fleet nationwide as per the weekly forecasting
  • Setup compliance and control mechanism in the business online and offline both
  • Provide excellent service levels to the fleet and resolve their queries effectively
  • Work closely with support department to reduce the churn and increase recoveries

Requirements:

  • Be immersed and knowledgeable in design culture, current and past
  • An open, positive and collaborative communication style
  • A solutions-oriented mentality
  • Genuine ability to collaborate and contribute to a team effort but also to work independently to deliver on individual responsibilities
  • Ability to work quickly and efficiently under pressure
  • Ability to handle multiple projects at the same time
Read more
National Supply Manager
Lahore | Full-time
We are looking for a great National Supply Manager.

Responsibilities:

  • Ensure the MoM and daily recruitment of nationwide supply fleet demand
  • Define the supply chain process of rider equipments and its availability in all cities
  • Generate lead channels of recruitment online and offline both
  • Define process and policies for quality hiring and equipment
  • Work closely on budgeting and recruitment cost effectiveness of fleet
  • Analyze the supply growth and actively working on creating multiple lead channels

Requirements:

  • Be immersed and knowledgeable in design culture, current and past
  • An open, positive and collaborative communication style
  • A solutions-oriented mentality
  • Genuine ability to collaborate and contribute to a team effort but also to work independently to deliver on individual responsibilities
  • Ability to work quickly and efficiently under pressure
  • Ability to handle multiple projects at the same time
Read more
Software Engineer (React JS)
Lahore | Full-time
We are looking for a great JavaScript developer who is proficient with React.js.

Responsibilities:

  • Your primary focus will be on developing user interface components and implementing those following well-known React.js workflows (such as Flux or Redux).
  • You will ensure that these components and the overall application are robust and easy to maintain.
  • You will coordinate with the rest of the team working on different layers of the infrastructure.
  • Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
  • Developing new user-facing features using React.js.
  • Building reusable components and front-end libraries for future use.
  • Translating designs and wireframes into high quality code.
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
  • Participate in the full software development life cycle (SDLC) including analysis, design, development, quality assurance, and testing, and debugging.
  • Develop, design, implement and integrate new applications while providing support and continual development and maintenance of existing applications.
  • Participate in daily stand-ups, and collaborate with Development team members and Product Management.
  • Identify software performance issues and creatively work to problem solve.
  • Implement coding best practices and maintain good code organization.

Requirements:

  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
  • Knowledge of CSS, SASS, HTML and front-end languages.
  • 2-3 years of experience in working with React
  • React Experience with Redux
  • Must be able to convert design into code (Familiarity with Adobe XD or Figma)
  • Experience of Unit Testing
  • Familiarity with RESTful APIs.
  • Experience with TypeScript is a plus.
  • Experience of GraphQL, MongoDB and MySQL is a plus.
  • Excellent troubleshooting skills
  • Ability to understand business requirements and translate them into technical requirements
  • Experience working in an agile-like environment
  • Organized, self-motivated and able to work under minimal supervision and within tight deadlines
Read more
Business Analyst
Lahore | Full-time
This role will be a hybrid between a data scientist and a cross-functional business analyst. We are looking for a self-starter with a proactive mindset who can understand the drivers behind a rapidly growing business across functions. Responsibilities will revolve around planning and reporting, predictive modelling and forecasting and analyzing large volumes of data to identify actionable insights. The ideal candidates should have strong technical skills and a solid knowledge of core business principles.

Responsibilities:

  • Work with data and information from a variety of sources: financial, marketing, operations, logistics, inventory, sales, customer service
  • Create reports and dashboards to track key metrics across functions
  • Analyze large volumes of data to create data driven insights that enable accurate decision-making
  • Undertake exploratory analysis projects to achieve a better understanding of business processes and discover opportunities for optimization
  • Implement data products that use machine learning algorithms and statistics: regression, clustering, predictive modelling, forecasting and decision analysis

Requirements:

  • Bachelor’s degree (Math, Stats, Business Analytics majors preferred)
  • Fresh to up to 1 year work experience in Business Intelligence or Data Science
  • Strong familiarity with Excel, SQL, Python and/ or R programming
  • Basic knowledge data analysis/ visualization tools such as Tableau or Power BI preferred
  • Strong problem-solving skills
  • Ability to work collaboratively with multiple stakeholders, with sensitivity and discretion
  • Excellent written and verbal communication and presentation skills
Read more
PHP Lead
Lahore | Full-time
We are looking for PHP Lead.

Requirements:

  • Bachelors/Masters in Computer Sciences
  • 5+ years of proven experience with LAMP stack and 3+ years with latest Laravel framework and 7+ years of PHP
  • Experience in JavaScript (Vue.JS)
  • Experience with tools like Vuex + Server Side Rendering.
  • Strong concepts of Object Oriented programming (Specially in PHP) and Databases
  • Good understanding of ORM and RDBMS (e.g. MySql, Postgres)
  • Experience working with REST API’s and third party APIs integration i.e. Stripe.
  • Experience with Point of sale systems / Shopping cart experience is plus.
  • Good understanding of HTML/CSS and its frameworks like Bootstrap, Material UI
  • Source version control system i.e. Git, BitBucket
  • Familiarity with wordpress, codeigniter.
  • Familiarity with SQL/NoSQL databases.
  • Knowledge of best practices (coding styles, standard naming conventions, reusability, security, etc).
  • Balance of technical knowledge and business acumen
  • Must be team player with can do attitude.
  • Good written communication skills.
  • Customer first, data-driven mindset
  • Proactive, self-starter with ability to manage multiple tasks effectively
  • High degree of organization, individual initiative, and personal accountability
Read more
Android Developer
Lahore | Full-time
The position is responsible for the development of android applications and services used to deliver cutting edge experiences

Key Accountabilities:

  1. Primarily responsible for design and development of Android Applications
  2. Build backward compatible applications supporting tablets and mobile devices
  3. Collaborate closely with other developers, designers to define innovative UIs and optimized functionalities for mobile platforms
  4. Investigate, identify and resolve application issues and inefficiencies
  5. Develop and resolve compatibility issues between the wide range of Android versions and devices

Minimum Qualifications:

  • BS degree in Computer Sciences or a related field from well reputed local or a foreign university

Minimum Experience:

  • 3+ years of relevant experience

Job Specific Skills:

  • A strong understanding of Java, Android application development, Android application framework and Android Sdk
  • Knowledge of Android's common software design patterns and applications with high-performing cross device UI’s
  • Have one or more substantial Android apps that showcases your work
  • Experience in multi-threaded development on Android
  • A firm understanding of object-oriented design patterns and architecture
  • Experience with different API’s, SDLC and programming techniques
  • A strong understanding of data-structures and SQL
  • Experience with version control software especially git or other dvcs
  • Proficiency in Java, HTML, CSS and JavaScript in mobile applications

Behavioural Skills:

  • Strong Communicator both in verbal and written form
  • Strong communication, analytical and problem solving skills
  • Quick Learner
  • Passionate
  • Innovative
  • Dynamic
  • Interpersonal skills
Read more
Associate Product Manager
Lahore | Full-time
We are looking for an Associate Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the Cheetay’s vision and strategy.

Responsibilities:

  1. Responsible for innovation and end-to-end launch of products.
  2. Collaborates with partners and customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
  3. Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and category teams.
  4. Turns data insights into products with actionable outcomes to the ultimate customer.
  5. Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
  6. Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
  7. Develops, owns, and executes product roadmap.
  8. Works with user-focused departments to define the self-service user experience, support, and monitoring for customers.
  9. Partners with sales departments to define the user experience for internal Cheetay users, including content, operations, support and monitoring.
  10. Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
  11. Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
  12. Leads the product functional design process based on an intimate knowledge of the users and technology.
  13. Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.
  14. Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.

Requirements:

  • Bachelor’s degree and 1-2 years of product or project development experience
  • Experience in delivering data driven products or solutions with a customer-first mindset
  • Understanding of launching software or services in partnership with engineering teams and proficiency in prototyping, iterative development, understanding of Agile principles
  • Experience with logistics, delivery, or e-commerce related products would be a bonus.
  • Balance of technical knowledge and business acumen
  • Customer first, data-driven mindset
  • Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
  • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
  • High degree of organization, individual initiative, and personal accountability
Read more
iOS Developer
Lahore | Full-time
As an iOS developer you’ll work with engineering team to design and build the next generation mobile applications in a scalable manner.

Responsibilities:

  1. Design and build advanced, scalable applications for the iOS platform.
  2. Work with the product and design teams to understand end-user requirements and use cases and translate them pragmatic and effective technical solutions.
  3. Integrate with our backend services (JSON, XML, etc.) to make sure we are delivering a great mobile user experience that is super-fast for end users.
  4. Own end-to-end product modules/features from requirement to going live.
  5. Design and review code, troubleshoot and act as a consultant to team members on technical matters.
  6. Gather requirements by interacting directly with the end users and advocate delightful user experiences.
  7. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
  8. Unit-test code for robustness, including edge cases, usability, and general reliability.
  9. Use core animation to create engaging motion effects and intuitive interfaces.

Requirements:

  • Minimum Bachelor's Degree in Software Engineering, Computer Science, or equivalent.
  • 3+ of iOS application development, with extensive use of Swift, I/O, collections, algorithms and well-known application frameworks.
  • Strong understanding of interactive application development paradigm under iOS, memory management, file I/O, network programming, concurrency and multithreading.
  • Experience in iOS-specific application development and publishing iOS apps in the appstore.
  • Experience of working with ECommerce applications.
  • Experience of working with ride hailing apps would be a plus.
  • Good understanding of design patterns.
  • Good understanding of the full mobile development life cycle. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
  • Experience in working with third-party libraries and APIs.
  • Strong and innovative approach to problem solving and finding solutions. Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution.
  • Excellent communicator (written and verbal, formal and informal).
  • Ability to multi-task under pressure and work independently with minimal supervision.
  • Knowledge of Apple’s design principles and application interface guidelines.
Read more
Python Developers
Lahore | Full-time
The position requires thorough knowledge in software development, best practices, build appropriate unit tests, build process including design patterns, coding standards, code reviews, source control management, continuous integration, and delivery. It also requires server side development using Python framework.

Responsibilities:

  1. Build new products and features through rapid build/measure/learn iterations
  2. Work collaboratively with Design Team, other Developers, and Product Team on high impact projects
  3. Understand user experience and strive to maintain a good experience when developing interfaces
  4. Turn user/customer needs into elegant, user centric designs

Requirements:

  • BS degree in Computer Sciences or a related field from well reputed local or a foreign university
  • 2-6 years of relevant experience as Python Developer

Minimum Experience:

  • Advanced proficiency in Python web framework preferably Django
  • Experience creating front end applications using HTML5, React, CSS and JavaScript
  • Thorough understanding of React.js and its core principles
  • Experience with RESTful Web Services (JSON)/ XMLCreating secure RESTful-based web services. Also, creating Restful API
  • Commercial experience with Python based analytics and machine learning libraries including Pandas, NumPy, SciPy and TensorFlow
  • Experience of data analysis through Jupyter notebooks and Plotly
  • MySQL understanding of data model and storage
  • Ability to design elegant API frameworks
  • Knowledge of design principals for multi-tenant applications
  • Familiarity with cloud deployments AWS will be an add on
  • Write code that is cross-platform and cross-device compatible
  • Proficient understanding of code versioning tools preferably GIT
  • Strong Communicator both in verbal and written form
  • Collaborative approach
  • Quick Learner
  • Passionate
  • Innovative
  • Dynamic
Read more
Brand Marketing Manager
Lahore | Full-time
We're looking for a customer-obsessed, hands-on, Brand Marketing Manager. Based out of the Lahore office and reporting into the Brand & Creative Director. In this role, you will help solve complex and exciting consumer challenges by leveraging data and insights to develop audience-specific strategies and programs that drive consumer growth, loyalty and increase brand health metrics. You will work cross-functionally as a partner to Product, Strategy, PR, Partnerships, and the Creative teams to roll out these programs and drive ongoing growth and engagement within our primary target audiences, use cases and occasions. This role demands a mastery of marketplace knowledge to unlock customers with the goal of creating engaging and hard-working brand experiences. Effortless cross-functional collaboration is a must—as this role will touch every part of the business and be responsible for brand health growth nationally.

Responsibilities:

  1. Develop a deep understanding of our target audience to define our brand pillars and consumer messaging framework
  2. Grow brand awareness, affinity, and engagement through partnerships, social and integrated campaigns
  3. Measure brand awareness and sentiment, leveraging data and insights to evolve brand strategy
  4. Grow brand awareness, affinity, and engagement through partnerships, social and integrated campaigns
  5. Build and maintain our internal brand resource center, including core brand strategy building blocks, assets, training materials, and more
  6. Analyze, monitor and report on competitive landscape
  7. Manage quarterly budget to maximize brand consideration
  8. Unmatched cultural fluency to understand consumer trends, emerging cultural moments, and targets for brand and media partnerships.
  9. Plan and maintain a comprehensive status schedule for ongoing regional marketing and national projects.
  10. Gather local market research to help drive strategy discussions.
  11. Build audience-specific plans across moments and passion points (might include; Food, Music, Entertainment, Sports)

Minimum Qualifications:

  • Graduate or Post Graduate. MBA preferred.

Minimum Experience:

  • 5+ years Brand Marketing experience with budget accountability, ideally within a major household brand.
  • Track record of breakthrough newsworthy campaigns, creativity, and innovative thinking.
  • Track record of driving business success through Marketing.
  • Fluency across the marketing mix—both in brand-building and content creation.
  • Effective written and verbal communication skills.
  • Organized, dependable, self-motivated & ability to multi-task.
  • Strategic and business-minded—you find trends in the data and look for the “so what”.
  • Creative and collaborative—you love working with a team and solving challenging problems

Behavioral Skills:

  • Strong verbal and written communication
  • Quick decision making
  • Problem solving skills
  • Passionate
  • Innovative
  • Interpersonal skills
Read more
Content Team Lead
Lahore | Full-time
Leads a team of employees. Communicates company goals, QA practices, and deadlines to the team. Motivates team members and assesses performance. Provides help to management, including training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.

Responsibilities:

  1. Supports team manager and performs management duties when manager is absent or out of office.
  2. Manages Data, including keeping detailed records of Vendors.
  3. Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.
  4. Assists management with training processes.
  5. Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
  6. Communicates deadlines and goals to team members.
  7. Develops strategies to promote team member adherence to company regulations and performance goals.
  8. Conducts team meetings to update members on best practices and continuing expectations.
  9. Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
  10. Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
  11. Provides quality service, including interacting with team members, answering enquiries, and effectively handling team complaints.

Daily / Core responsibilities:

  1. Analyzing and assessing the tasks of the day.
  2. Assigning the tasks to content associates.
  3. Extracting Campaigns, Evaluate them and Assign to Content Associates.
  4. Keeps an eye and updates on internal and external sheets.
  5. For project based tasks, team lead has to segregate and assign tasks to dedicated people.
  6. Ensuring all the team members are present on time.
  7. Ensuring all the team members have completed their tasks at the end of the day.
  8. Maintaining everyday/weekly/monthly records.
  9. Maintaining seamless communication between the associates and the QA.
  10. Ensuring all the associates are filling in the required everyday updates within the sheets.
  11. Setting up meetings, coordinating with other departments on the request of the manager.
  12. Conducting a weekly meeting with the manager and the associates.

Minimum Qualifications:

  • Graduate or Post Graduate.
  • 2 - 3 years relevant experience.

Required Competencies:

  • Strong verbal and written communication
  • Quick decision making
  • Problem solving skills
  • Passionate
  • Innovative
  • Interpersonal skills
Read more
Lead City Account Management
Lahore, Islamabad | Full-time
We are currently looking for energetic individuals to join our Commercial Team to nurture the Key Accounts management and to lead the team of account managers.

Responsibilities:

  1. Managing & Leading the City’s Account Management Team and to look after the on-boarding of restaurants.
  2. To impart necessary Trainings to the account managers for improving their performance and impact
  3. Analysis and identification of upcoming needs and opportunities
  4. Recurring monitoring of the key account relationships and overseeing related arrangements in coordination with cross-functional team
  5. Coordinate with cross functional teams to ensure that the partners get the best experience of doing business with us
  6. Prepare reports on Commercial Metrics, Operational Metrics, Product Mix, Marketing Campaigns etc
  7. Forecast and track key account Metrics (e.g. monthly & quarterly sales results and annual forecasts)
  8. Responsible for designing exclusive marketing campaigns, partnerships & co branding activities.
  9. Ensure monthly growth in business orders and revenue from the key vendors
  10. Additional tasks/projects as they arise

Minimum Qualifications:

  • Graduate or Post Graduate.

Minimum Experience:

  • 3-5 years of relevant field work experience

Required Competencies:

  • Excellent communication and negotiation skills
  • Must Be willing for Field work
  • Must be fluent in English.
  • Emotionally intelligent to curb work pressures
Read more
Key Account Manager
Lahore, Bahawalpur, Faisalabad, Sialkot, Gujranwala, Hyderabad | Full-time
We’re looking for highly motivated and self-driven individuals to become part of our teams as Account Manager in various cities of Pakistan. The position can allow you to gain hands-on exposure and have a direct impact on company’s business. You will be responsible for maintaining a relationship with the Key Vendors who generates the most business in terms of orders as well as revenue.

Responsibilities:

  1. Function as point of contact for the tagged Key Accounts.
  2. Improvement and maintenance in business with all key accounts through a strong and trustworthy association.
  3. Identification of any upcoming needs and business opportunities that may result in win-win situation for all.
  4. Negotiate contracts and then close agreements to maximize profitability.
  5. Responsible for MoM (Month on Month) growth of all assigned Key Accounts.
  6. Clearly communicate the progress of initiatives be it Weekly/Monthly/Quarterly to internal and external stakeholders.
  7. Responsible for execution of exclusive marketing campaigns, partnerships & co-branding activities with key accounts.
  8. Support cross functional teams in delivering the strategy by facilitating communication of modus operandi, resolving urgent issues, lining up appropriate higher level support and deploying processes & tools.
  9. Additional tasks/projects as they arise.

Minimum Qualifications:

  • Minimum Graduate or preferably Post Graduate

Minimum Experience:

  • 2 - 4 years of relevant experience in similar capacity.

Required Competencies:

  • Excellent communication and negotiation skills
  • Must Be willing for Field work
  • Must be fluent in English
Read more
UX Researcher
Lahore | Full-time
We're looking for UX Researcher, UX Research informs all aspects of the product life cycle, from product strategy and problem definition to iteration and evaluation. Our team’s focus is on defining and prioritizing problems. When the problem space is well-defined, testing solutions is more objective. We partner with product and design to test solutions early and often, ensuring better product-market fit.

As a UX Research Lead on the Cheetah team, you will have an impact on the thousands of rider’s experience throughout the lifecycle, from on-boarding, scheduling, and delivery to tracking earnings and ratings.

Responsibilities:

  1. Work with product managers, designers and other stakeholders to understand the pod’s research needs and create a research roadmap
  2. Design and execute a variety of research studies, including field studies, usability tests, concept tests, group discussions, etc.
  3. Synthesize findings into meaningful themes, turning them into actionable and impactful reports
  4. Generate insights that shape how product teams think, ranging from short-term to long-term product strategy
  5. Build a trusted partnership with product managers, designers and other stakeholders to influence the product roadmap to deliver on research insights
  6. Partner closely with marketing and analytics to develop a deeper understanding of our customers and surface opportunities to senior product leadership to inform the roadmap

Minimum Qualifications:

  • MA/MS in Human Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology or a related field.
  • 6+ years of experience in user research related to software and digital experiences.
  • 2+ years of experience of driving research and product roadmaps.

Required Competencies:

  • Familiarity with a wide variety of qualitative research methods such as: usability, 1:1 interviews, concept testing, ethnographic-style fieldwork, group discussions, card sorting, workshops, remote studies, etc.
  • Experience designing and summarizing surveys.
  • Excellent communication, presentation, and writing skills.
  • A proven track record of successful partnership with product managers, designers, analytics, engineers, and other business partners.
  • Ability to work independently and take initiative to solve problem.
  • Visual communication skills.
  • Successful experience coordinating complex cross-functional processes.
Read more
Senior Product Designer
Lahore | Full-time
We're looking for Senior Product Designer to create world-class user experience on all marketplace fronts. Design plays an important role, providing critical thought partnership in cross-functional product development. This position will help shape the design culture and process from the ground up and get to drive big and meaningful design problems.

Responsibilities:

  1. Actively practice and evangelize customer-centric thinking.
  2. Own and drive design problems from ideation through to execution
  3. Build relationships and collaborate with cross-functional teams such as UX Research, Product Management, Engineering, Business Analytics, Operations and Marketing
  4. Deeply understand business goals and challenge its requirements as necessary
  5. Use quantitative data and qualitative feedback to inform the design decisions iteratively
  6. Contextualize the holistic impact of your design in the dynamic ecosystem of the three-sided marketplace
  7. Create user scenarios, user journey, wireframes, UI designs and prototypes throughout the full cycle of the product development process
  8. Deliver high-fidelity assets and specs ready for engineering
  9. Work with Design Infrastructure team to conform with the latest design system and contribute to its continuous innovation.

Minimum Qualifications:

  • Graduate or Post Graduate.
  • 4+ years of experience as a product / UX designer in a relevant industry.

Requirements:

  • You love fast-paced startup environment.
  • You are a generalist who can drive the design process end to end.
  • You are detail-oriented while being able to see the big picture.
  • You make a great partner with the cross-functional teams.
  • You are an excellent storyteller and communicator.
  • You exude a can-do attitude and enthusiasm.
  • You are self-aware and humble.
  • Strong portfolio showcasing the problem solving skill and high design caliber; you MUST provide a link to your portfolio to be considered for this role.
  • Fluency in the latest product design trend, tools and technology cross platform.
  • Prior design experience in local, commerce, and logistics industry is a big plus.
Read more
City Lead
Sargodha, Sahiwal | Full-time
We are currently looking for enthusiastic, hustling, dynamic game changers to join our Business Teams as City Lead and disrupt the local food serving industry with Cheetay’s edge.

Responsibilities:

  1. Find the prospective office locations for the new city branch
  2. Sign up some local restaurants as you'll be critical in providing us assistance to add high net worth restaurant partners to our platform
  3. Achieve the best online food delivery experience for customers through the restaurant partners
  4. You build a team that can deliver on the targets with a potential to exceed them as well
  5. Take the complete ownership of the launch of a new segment
  6. To establish, maintain and manage strong relationships with customers, vendors, and any business prospects
  7. Coordination with cross functional departments to ensure a smooth launch
  8. Ensure that desired service levels are maintained by your team (keep in mind fail rates and delivery times)
  9. Measure team as well as individual performance and growth using appropriate system, tools and techniques
  10. Sales of innovative upselling products to existing restaurant partners
  11. Preparation of offers and conducting of negotiations
  12. Responsibility and recognition of all quantitative yet equally important qualitative objectives of the business
  13. A City Manager is the owner of his/her city; so we would like to work with someone who loves his/her city and knows it like anything!

Requirements:

  • Minimum Graduate or preferably Post Graduate in Business, Economics or related field
  • 3-5 years of experience in business development and management
  • High level of independence, self-confidence and responsibility
  • Experience of working in a fast paced and dynamic environment
  • Able to work cohesively, must be detail-oriented, organized with the ability to multitask
  • Fluency in written & verbal communication both in English and Urdu
  • Experience in restaurant industry/foodie is a plus
  • Salesforce or similar CRM experience is a plus
  • Strong Communication and negotiation skills
  • High degree of emotional intelligence
  • You've a passion for what we're building
Read more
Sales Rep – Food
Faisalabad, Gujranwala, Sargodha, Sahiwal, Multan | Full-time
Those who are passionate, good with their communication skills and are liked to be challenged while at work are the ones we’re looking for the position of Sales Rep – Food.

Responsibilities:

  1. To visit the field regularly within the city to meet with the partners
  2. Collection of accurate & verified segment partner contact details
  3. Represent Cheetay with excellent communication that it portrays a positive image of the company on the segment partners
  4. Develop new clients through market research & penetration
  5. Maintain sales activity report that must be accurate, well organized, and up-to-date

Requirements:

  • Minimum Graduate or preferably Post Graduate
  • At least 1 year of relevant field work experience is required, but fresh graduates are also encouraged to apply
  • Fluent in both English and Urdu
  • Must possess own conveyance
  • Must be self-driven, organized and reliable
Read more
Performance Marketing Specialist
Lahore | Full-time
Performance Marketing Specialist is responsible to provide analytical and data driven solutions to business problems through a systematic thought process and must have conceptual understanding of learning methods. The job holder is responsible to have keen eye for detail and should be able to identify the right solution for a given business problem.

Responsibilities:

  1. Create, manage, and optimize direct response paid media campaigns across multiple digital platforms such as email, display, social media, native, search and more.
  2. Collaborate/coordinate with cross-functional teams including content, creative and development to craft new content for landing pages used for advertising campaigns.
  3. Own all aspects of campaign set up, optimization, troubleshooting, and reporting, with a sustained focus on efficiency and scalability
  4. Own tracking mechanisms (i.e. vanity URLs, UTMs, tagging, etc.) end-to-end, working closely with Engineering and Strategic Analytics in-house
  5. Analyze campaign data and develop tactics and strategies to continuously scale spend and improve conversion performance and efficiencies.
  6. Research, identify and evaluate new direct website, network publishers and partners to buy advertising from on CPM, CPC and CPA pricing structures to continuously increase sales.
  7. Capitalize on untapped opportunities such as niche sites and networks highly relevant to our products that might otherwise be overlooked.
  8. Identify, research, evaluate media market trends, media supply availability, new markets and competitive activity.

Requirements:

  • Graduate or Post Graduate.
  • 2+ years of related work in media planning, buying, and analysis, ideally, with Google Ads, Facebook/IG, Twitter, Snapchat campaigns.
  • Proven track record of retaining paid media accounts and success in growing and scaling campaign budgets in current/previous efforts.
  • Experience analyzing and reporting on digital media accounts and campaign trends in your current or previous role
  • A comprehensive understanding of Google Ads, Facebook's and IG ad auction, general advertising ecosystem, best practices, bid and optimization strategies, and campaign objectives
  • Strong understanding of Google Analytics from an e-commerce view. MS Office Suite & Google Drive
  • Effective time management and sense of urgency.
  • Collaborate effectively in a team environment.
  • Hand on experience with Programmatic Advertising is a plus.
  • Google Ads Certified and Facebook Blue Print Certified is a plus.
Read more
Chief Marketing Officer
Lahore | Full-time
We’re looking for Chief Marketing Officer who we see as a highly accomplished marketer with a passion for E-Commerce business and analytics. The position is responsible to identify compelling and impactful strategies that drive the company’s sales initiatives forward.

Responsibilities:

  1. Implement the company’s marketing strategy and own the marketing budget
  2. In charge of achieving aggressive revenue and profit goals across all digital channels
  3. Directly responsible for conceiving and implementing successful marketing campaigns from channel, to ad unit, to landing page, to purchase experience, to lifetime value across all viable channels
  4. Directly responsible for tracking and improving key ecommerce subscription metrics: CAC, LTV, Churn, Payback Period, etc.
  5. Bring strong analytical, big-picture thinking and leadership skills to develop marketing campaigns aimed at increasing loyalty, customer retention and the lifetime value of the customer. These programs must be delivered to the customer through the right channels, at the right time, with the best message to gain the desired results. The programs and campaigns should be tested and measured at critical stages to ensure maximum results
  6. Increase and maximize cross-sell and upsell opportunities designed to increase the average sale per customer while growing and improving subscription enrolment
  7. Present and effectively communicate marketing strategy to the executive team and the board
  8. Evolve and enhance the company’s analytics and split-testing capabilities by using current tools and implementing new tools that will help identify critical information used to drive business decisions. Tools include, but are not limited to, platforms, data sources, and attribution models

Requirements:

  • Post Graduate in Marketing or related discipline from a well reputed local preferably a foreign university
  • 10+ years of experience required in high-growth, B2B e-commerce or SaaS-based companies
  • Established track record in spearheading successfully integrated product launches with measurable results
  • Strong analytical skills and passion for analyzing products, competitors, and market dynamics. Can quickly synthesize disparate data into a ‘position’ and craft messaging that connects with a diverse audience of stakeholders; including customers and executives
  • Demonstrated ability to dive into a product and become a champion and promote features, use cases, and value propositions to customers
  • A hands-on, “can do” attitude, and a drive for outcome focused performance
  • Proven ability to analyze reports, dashboards, data, and other tools to make critical decisions and recommendations to help lead the company to achieve its objectives and goals
  • Demonstrated leadership skills, both in building teams and influencing company direction
  • Entrepreneurial abilities
  • Passionate about customer success and technologies that impact companies and their customers
  • Innovative ‘out of the box’ thinker
  • Dynamic individual
  • Excellent Interpersonal & communication skills
Read more
Technical Support Engineer
Lahore | Full-time
We are looking for a Technical Support Engineer to provide enterprise-level assistance to our internal customers. You will diagnose and troubleshoot software and hardware problems and help related stakeholders install applications and programs.

Responsibilities:

  1. Evaluate and prioritize technical support cases
  2. Act as the support issues liaison between engineering team and internal customers/stakeholders
  3. Communicate and solve internal customers' problems via phone, email, live chat and face-to-face meetings
  4. Work with all internal groups, including customer support, operations, engineering, marketing
  5. Manage technical support tickets
  6. Coordinate with the engineering team for timely resolution of support issues

Requirements:

  • Fresh to up to 3 years as a Technical Support Engineer or similar role
  • BS degree in Information Technology, Computer Science or equivalent
  • Ability to work under pressure
  • Ability to prioritize tasks based on urgency and importance
  • Motivation to learn new skills and technologies
  • Good understanding of Web Services, API and IP based protocols
  • Understanding Unix/Linux environment
  • Understanding of MySQL/PostgreSQL or other database systems
  • Understanding/Experience in programming languages (Python, Javascript)
  • Critical thinker and problem-solving skills
  • Good time-management skills
  • Great interpersonal and communication skills
Read more
Supply Lead
Islamabad | Full-time
We are looking for candidates having the ability to lead a team with exceptional communication and leadership skills. Those who are passionate, good with their leadership skills and are liked to be challenged can apply for the position.

Responsibilities:

  1. Responsible for making strategies and policies.
  2. Communications, planning, managing fleet and its growth.
  3. Lead team working on hiring and sustainability of riders.
  4. Responsible for entire city supply operation.
  5. Preparation of performance reports.
  6. To manage programs for rider acquisition and retention.
  7. Training programs for the riders.
  8. To resolve department and rider issues.

Requirements:

  • Minimum Graduate or preferably Post Graduate
  • At least 3 - 4 year of relevant field work experience is required.
  • Fluent in both English and Urdu
  • Must be self-driven, organized and reliable
  • Leadership skills
Read more
Supply Associate
Bahawalpur, Gujranwala, Sahiwal, Sargodha, Hyderabad | Full-time
We are looking for candidates having the ability to built a team with exceptional communication and leadership skills. Those who are passionate, good with their administrative skills and are liked to be challenged can apply for the position.

Responsibilities:

  1. To handle recruitment of riders in the city
  2. Training of the riders.
  3. Lead a team of riders.
  4. To resolve rider queries.
  5. Optimizing and overseeing delivery operations to ensure efficiency
  6. Ensure availability of riders accordingly
  7. Maintain riders data, their activity report that must be accurate, well organized, and up-to-date

Requirements:

  • Minimum Graduate or preferably Post Graduate
  • At least 2 year of relevant field work experience is required
  • Fluent in both English and Urdu
  • Must be self-driven, organized and reliable
Read more
Art Director
Lahore | Full-time
We are seeking an Art Director to join our growing team. The Art Director will help to bring the Cheetay brand to life across all user touch points—from campaign design and social media, to evolving our overall visual guidelines. This role reports into the Creative Director.

Responsibilities:

  1. Maintain and advance Cheetay’s visual brand by enforcing brand guidelines across departments, and continuously explore new ways to enhance those guidelines
  2. Art a daily flow of digital stories to make them clickable, memorable and distinctly Cheetay
  3. Track and oversee creative design KPIs to ensure the high traffic and engagement performance on relevant content
  4. Support the Creative Director in the smooth running of the Creative Team by managing and mentoring junior team members and freelance designers; providing direction and taking responsibility for finished projects
  5. Ensure adherence to current processes, identifying opportunities for continuous improvement, and proposing and creating processes and tools to support design operations
  6. Work in a detail-oriented fashion, delivering high-quality projects according to initial specs and requirements on time and on budget

Qualifications:

  • Bachelor’s degree in fine art, graphic design, or similar discipline
  • 5+ years graphic design and art direction experience

Requirements:

  • Be immersed and knowledgeable in design culture, current and past
  • A strong balance of identity, typography, layout, and illustration design skills
  • An open, positive and collaborative communication style
  • A solutions-oriented mentality
  • Genuine ability to collaborate and contribute to a team effort but also to work independently to deliver on individual responsibilities
  • Ability to work quickly and efficiently under pressure
  • Ability to handle multiple projects at the same time
  • Deep knowledge of and familiarity with Adobe Creative Cloud Products
  • Strong desire to develop creatively and push Cheetay’s visual brand forward
  • UX/UI Experience is a plus
Read more